Resources
Access all our latest resources, from blog articles to case studies.
Latest Blog Articles
4 Tips to Understanding Your Customers Better
18 May, 2022 | Even though customer experience and customer service are inextricably linked, some differences see them operating separately as well. The former entails the entire journey from initial discovery to after the service is delivered. And the latter is a segment of the customer journey that contributes to the overall experience. So, what can organisations do to enhance both?
Understanding Why Employee Engagement is Critical for Business Success
13 May, 2022 | Employee engagement is the cornerstone of success regardless of company size or industry sector. As far back as 2013, an HBR survey found that 71% of respondents ranked employee engagement as very important to achieving overall business success.
7 Ideas for your Data and Analytics Strategy
10 May, 2022 | As technology advances, we are able to collect and store more data than ever before. This data can be used to improve our understanding of what is happening in our businesses and how we can improve our performance.
Latest Whitepapers & Reports
The Resurgent Finance Leader
As with so many aspects of business, the role of the finance function is changing as digital transformation permeates the entire organization. Companies as a whole want to move faster, make more accurate decisions and see quicker returns in order to compete with agile competitors for ever more discerning customers.
2021 Consumer Retail Trends Report
Consumers want to ensure that as the year progresses, they are protecting themselves, their families, their health, and their finances, while maintaining connection and equality. Let’s dive into the state of these retail trends and see where they are taking us.
Cloud drives digital transformation in financial services
Financial institutions have embraced digital innovation at a record pace to adopt new ways of working, serve the financial needs of customers, and keep the markets performing.
Latest E-Books
Financial Planning Solutions: A Buyer’s Guide
Your business is depending on you to find the perfect planning solution. Get more insight by downloading your buyer’s guide and learn more about the five steps you need to make the right selection.
Data Disruptors: Nine Analytics Stars Rocking World Insights
Do you want to become a Data Disruptor in your field? Get inspired by these data mavericks and see how they transformed their businesses with analytics automation.
The Spreadsheet User’s Guide to Modern Analytics
In this e-book, you’ll discover how easy it is to switch to a modern analytics approach. Use the spreadsheet skills you’ve already got — but take advantage of repeatability, transparency, and all the other great features of self-service analytics.