Data Protection Policy


1. Introduction

We are under an obligation to protect the confidentiality, integrity and accessibility of our customers’, suppliers’, partners’ and employees’ data, including personal data. Protecting personal data is essential to us, and we are continuously working on ensuring compliance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

2. Data controller

When Decision Inc. processes personal data in connection with the provision of consultancy services, we consider ourselves a data processor, as we process personal data on behalf of our customers and in accordance with customer instructions. The customer and Decision Inc. enter into a data processing agreement containing instructions, terms and conditions for Decision Inc.’s processing of personal data.

This data protection policy contains information on Decision Inc.’s processing of personal data, when we are the data controller. More information on this may be found below.

3. Our processing activities

The data controller for Decision Inc.’s processing activities is the company within the Decision Inc. group of companies which determines the purposes and means of the processing of personal data.

 4. Video surveillance

We process personal data about visitors obtained from video surveillance for security purposes. The processing of personal data is necessary to pursue our legitimate interest in ensuring a high level of security, cf. GDPR, Article 6(1)(f) and GDPR, Article 10, cf. Data Protection Act, Section 8(3).

In case we process sensitive personal data, it is necessary for the establishment, exercise or defence of legal claims, cf. GDPR, Article 9(2)(f). In the areas where we use video surveillance, we inform visitors about such surveillance in accordance with the Danish TV Surveillance Act, Section 3(1). All recordings are stored securely and are only viewed if there are reasonable grounds for doing so, e.g. in case of an incident, and in such case only by selected persons. The recordings are automatically overwritten after five days, unless a problem is identified which requires investigation.

Personal data will only be disclosed to the police when an issue requiring investigation (e.g. theft) has occurred.

5. Use of cookies on our websites

We use cookies on our websites in order to optimise the user experience.

Read our cookie policy here

6. Security of processing

Data security is a high priority at Decision Inc. We work seriously and professionally with information security, and we base our work on internationally recognised security standards. We have implemented security measures to ensure data protection of customer data, personal data and other confidential data. We conduct regular internal follow-ups in relation to the adequacy and compliance of policies and measures.

We occasionally use other third parties, such as subcontractors, in connection with the provision of our services. Such third parties may be granted access to personal data in order for them to be able to provide the agreed service. Decision Inc. enters into data protection agreements that are necessary in order to ensure that security is in place to protect data and comply with our data protection obligations. 

7. Your rights as a data subject

As a data subject, you have certain rights pursuant to the General Data Protection Regulation. Your rights may be summarised as follows:

  1. The right of access by the data subject. You have the right to gain access to the personal data concerning you that we process.
  2. The right to have incorrect personal data rectified. You have the right to have incorrect personal data about yourself rectified without undue delay.
  3. The right to have personal data erased. You have the right to have your personal data erased at an earlier point in time than when our ordinary erasure takes place, where appropriate.
  4. The right to restriction of data processing. You have the right to restrict our processing of your personal data, where appropriate. In such cases, we may only process your data with your consent or in some very specific situations as outlined in the General Data Protection Regulation.
  5. The right to object to personal data processing, if our processing is based on Article 6(1)(e) and (f). In such cases, we may only process your personal data if we are able to demonstrate compelling legitimate grounds for doing so.
  6. The right to data portability. You have the right to receive your personal data in a structured, commonly used and machine-readable format. You may also request that we transmit your personal data to another data controller without hindrance.

When we process personal data based on your consent, you have the right to withdraw your consent at any time. Please contact us to withdraw consent for our processing of your personal data.

7. Changes to this data protection policy

We acknowledge that transparency is an ongoing responsibility. Therefore, we will continually review and update this data protection policy in order to ensure our compliance with applicable personal data law from time to time.

The data protection policy was updated in July 2021.

8. Contact

Please contact us if you would like to exercise your rights as described above, or if you have questions about our processing of your personal data or this data protection policy.

Decision Inc. (Pty) Ltd
Attn.: [email protected]
Ground Floor, Building1, Waterfall Corporate Campus, 74 Waterfall Drive, Waterfall City
Tel: +27 11 025 2300

You may also get in touch with your contact person at Decision Inc., who will be able to help you contact the right person.

9. Complaints

If you wish to complain about our processing of personal data, please send an email with the details of your complaint to [email protected]. We will handle your complaint and get back to you.

10. Statutory rules

The applicable statutory rules for Decision Inc’s processing of your personal data may be found in:

  • The General Data Protection Regulation (GDPR)
  • The Protection of Personal Information Act (POPI)