The financial services industry (FSI) is under tremendous pressure, as banks, capital markets and insurance firms face ongoing threats of disruption and disintermediation.

Customer expectations are growing as the modern customer demands easy, fast, digital services from anywhere at any time.

The drive for a frictionless customer experience calls for financial institutions to transform their legacy technology to support the new demand for the right experience, at the right time, and through the right channel. Siloed data and systems that don’t interoperate fail to keep up with the new pace of business. Financial institutions are also seeing a decrease in customer satisfaction and loyalty.

Decision Inc. enables Financial Institutions progress digital transformation and innovation by providing safe, highly secure and compliant cloud solutions embedded with intelligence and industry best practices.