INTELLIGENT RETAIL
Digital Transformation allows experiences to be sold
15-30%
Growth in consumers who purchase online for most categories
75%
Consumers who have tried a new shopping behaviour

Decision Inc.’s Retail team work with retailers around the world to use technology to transform their retail businesses, improve their insights, deliver value to customers and optimise their operations.
SWITCHING & BRAND LOYALTY
Reasons for trying a new brand in the last 3 months:
48% Stock Availability
34% Convenience
25% Better Value
EXAMPLES OF OUR WORK IN RETAIL
Transforming Customer Experiences increases online sales growth by 325%
We created a unique Loyalty Program for Makro surfaced through a new Makro mCard app. Makro reported a significant increase in sales across the product ranges that were part of the rewards programme.
Read the Full Impact Story
Helping a National Retailer transform price optimization & demand forecasting
Our Planning Transformation program enabled a Global retailer to react to COVID-19 by fundamentally changing how the business planned and modelled stock and volume.
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OUR RETAIL SERVICES
New Channels and Routes to Market

Building the Intelligent Supply Chain

Opportunity in Customer Data

Intelligent Planning and Modelling

OUR RETAIL SOLUTIONS

OUR LATEST RETAIL INSIGHTS
The New Intelligent Supply Chain
Rapidly evolving consumer preferences. A changing and disruptive retail landscape. The dramatic rise of e-commerce. Supply chain shortages and the unprecedented consumer demand for sustainably produced products. In this changing retail landscape, companies have begun to build an agile, connected and resilient supply chain to maximize operational efficiency, product quality, and profitability.
2021 Consumer Retail Trends Report
Consumers want to ensure that as the year progresses, they are protecting themselves, their families, their health, and their finances, while maintaining connection and equality. Let’s dive into the state of these retail trends and see where they are taking us.
Advanced Analytics: Your key to understanding promotional ROI
30 June, 2021 | The retail industry is becoming more competitive by the day. Promotions can be an effective way to increase demand. But to do so optimally remains a challenge for businesses. Even if increased volume is positive, what really matters is the total profits compared to the discount – the return on investment (ROI).