by Tania Mansfield | May 18, 2022 | Articles, Customer Engagement
BLOG | CUSTOMER EXPERIENCE 4 Tips to Understanding your Customers Better 18 May, 2022 Leigh Whiting, Experience Design Lead at Decision Inc. South Africa Even though customer experience and customer service are inextricably linked, some differences see them...
by Tania Mansfield | May 13, 2022 | Articles
BLOG | Workforce talent Understanding Why Employee Engagement is Critical for Business Success 13 May, 2022 Natalie Meikle-Braes, HR Manager at Decision Inc. South Africa In a consulting environment, engagement translates to the willingness of an employee to...
by Chiluba Salare | May 10, 2022 | Articles, Data & Analytics, Leadership
BLOG | Data & Analytics 7 Ideas for your Data and Analytics Strategy 10 May, 2022 Tony Bell, Chief Sales Officer: Sales and Marketing at Decision Inc. Group Data and analytics are becoming more and more important in the business world. As technology advances,...
by Tania Mansfield | Apr 29, 2022 | Articles, Modern Workplace
BLOG | MODERN WORKPLACE | HYBRID OFFICE 4 Key Considerations for Adopting a Hybrid Work Strategy 28 April 2022 Wilhelm Greeff, Business Manager: Modern Workplace at Decision Inc. South Africa The hybrid working model will likely become the new standard operating model...
by Tania Mansfield | Apr 21, 2022 | Articles, SAP
Press release | SAP | Cloud Global Recognition for Decision Inc. at SAP Hackathon 21 April, 2022 Allan Saffy, Managing Executive at Decision Inc. South Africa Decision Inc. has announced that it was the second runner up at the recent global SAP Hack2Build rapid...
by Tania Mansfield | Apr 20, 2022 | Articles, RPA
BLOG | RPA Automation: A Vital Journey for South African Businesses 20 April 2022 Wilhelm Greeff, Business Manager: Modern Workplace at Decision Inc. South Africa While South African organisations have been incorporating robotic process automation (RPA) into their...