by Tania Mansfield | Jun 23, 2022 | Articles, Customer Engagement
BLOG | CUSTOMER ENGAGEMENT Customer Experience: The Competitive Advantage for Business Today 23 June 2022 Estiaan van der Merwe, Principal Engagement Consultant at Decision Inc. South Africa Companies need to ensure greater customer experiences by powering...
by Tania Mansfield | Jun 15, 2022 | Articles, Customer Engagement
BLOG | CUSTOMER ENGAGEMENT It’s Time to Rethink Customer Engagement 15 June 2022 David Steyn, Business Manager: Customer Engagement at Decision Inc. South Africa David Steyn, Business Manager: Customer Engagement at Decision Inc., unpacks the complexities and...
by Tania Mansfield | May 24, 2022 | Articles, Financial Planning & Analysis
BLOG | FINANCIAL PLANNING & ANALYSIS Three Key Imperatives for the Modern CFO 24 May, 2022 Ignatius Richards, Business Manager: Financial Planning & Analysis at Decision Inc. South Africa Digging into the evolution of the CFO’s role and how this can leverage...
by Tania Mansfield | May 18, 2022 | Articles, Customer Engagement
BLOG | CUSTOMER EXPERIENCE 4 Tips to Understanding your Customers Better 18 May, 2022 Leigh Whiting, Experience Design Lead at Decision Inc. South Africa Even though customer experience and customer service are inextricably linked, some differences see them...
by Tania Mansfield | May 13, 2022 | Articles
BLOG | Workforce talent Understanding Why Employee Engagement is Critical for Business Success 13 May, 2022 Natalie Meikle-Braes, HR Manager at Decision Inc. South Africa In a consulting environment, engagement translates to the willingness of an employee to...
by Chiluba Salare | May 10, 2022 | Articles, Data & Analytics, Leadership
BLOG | Data & Analytics 7 Ideas for your Data and Analytics Strategy 10 May, 2022 Tony Bell, Chief Sales Officer: Sales and Marketing at Decision Inc. Group Data and analytics are becoming more and more important in the business world. As technology advances,...
