May 18, 2022 | Articles, Customer Engagement
BLOG | CUSTOMER EXPERIENCE 4 Tips to Understanding your Customers Better 18 May, 2022 Leigh Whiting, Experience Design Lead at Decision Inc. South Africa Even though customer experience and customer service are inextricably linked, some differences see them...
May 11, 2020 | Articles, User Experience
BLOG | UX UX should help shape Valuable Minimum Viable Products May 11, 2020 Leigh Whiting, Experience Design Lead, Decision Inc. User experience (UX) is fast becoming one of the most vital elements an organisation must incorporate into its product development cycle....