About RCL Foods
RCL Foods Sugar and Milling is a division of RCL FOODS - a leading South African food producer with a diverse portfolio spanning sugar, milling, baking, consumer products, and pet foods. RCL FOODS is known for delivering quality products under a range of popular brands, operating a robust supply chain from raw material sourcing through manufacturing to distribution.
With a focus on innovation and sustainability, RCL FOODS Sugar and Milling continually seeks to optimise operations and improve efficiencies in data management and reporting processes - making analytics a core pillar of their business strategy.
The Challenge
RCL FOODS Sugar and Milling faced a critical need to transform its data management and analytics capabilities to keep pace with the evolving demands of the business. Increasing demands for information from internal and external parties - combined with a BI environment that was primarily operationally focused - created a clear urgency for change.
- BI reporting was primarily operationally focused - unable to support the move to predictive, prescriptive, and cognitive analytics
- Current BI toolsets did not support the future vision for strategic decision-making in an ever-changing environment
- Manual, repetitive actions in Excel and PowerPoint for management accounts - no single point of entry across models
- High dependency on key IT staff for development - limiting self-service and business agility
- Need to transition to the cloud while retaining legacy SAP BW investment - without disrupting existing operations
BI was deemed an integral part of operations and a key component in delivering the business unit strategy - making the renewed drive on BI adoption and maturity a strategic priority.
