by Judith Benetello | Apr 1, 2021 | Articles, Customer Engagement
BLOG | CUSTOMER ENGAGEMENT Business success comes down to customer experiences 06 April, 2021 Nick Bell, Group CEO at Decision Inc. Even though modern technology is introducing new capabilities for organisations looking to adapt to evolving customer needs, the human...
by Annika Mare | Mar 8, 2021 | Customer Engagement, E-Book
E-BOOK Global State of Customer Service Get my free eBook The transformation of customer service from 2015 to present day Since the first Global State of Customer Service study in 2015, customer expectations have continued to rise over time. Consistently delivering...
by Laura Bacher | Feb 8, 2021 | Customer Engagement, E-Book, Microsoft
E-BOOK Delivering Personalized Experiences in Times of Change Get your free eBook it's all about the data Learn how to get the most from your customer behavior data and capitalize on each interaction with them in this e-book. You’ll discover how a customer data...
by Laura Bacher | Feb 8, 2021 | Customer Engagement, E-Book, Microsoft
E-BOOK Give Your Sales Team the Winning Edge Get my free eBook Help your salespeople spend less time tracking leads, opportunities, and deals and enable them to reach their full potential. Read Give Your Sales Team the Winning Edge: Quick Time to Value with Dynamics...
by Laura Bacher | Feb 8, 2021 | Customer Engagement, E-Book, Microsoft
E-BOOK 6 Strategies to Boost Sales Productivity Get my free eBook a guide to modernizing your growing business Ninety-two percent of sales organizations rank sales engagement platforms as critical to their success. And yet, many sales teams use disconnected...
by Laura Bacher | Feb 8, 2021 | Customer Engagement, E-Book, Microsoft
E-BOOK 5 Revenue Killers and How to Defeat Them Get my free eBook sales and marketing strategies to help you increase revenue Growing a business is no easy task. And whether your revenue is R10 million, R100 million, or anything in between, the panic you feel...
