Inventory Optimisation
Improves Accuracy
A digital finance platform improved inventory accuracy and reporting by optimising Dynamics 365 processes.
Score (NPS)
About M-KOPA
M-KOPA is a technology-driven financial services company providing affordable smartphones and digital financial services to customers across emerging markets. The business manages complex global procurement, smartphone production, refurbishment processes, and device distribution operations, all supported by Microsoft Dynamics 365 Finance & Operations
Context: Needed to optimise inventory management and costing processes within Dynamics 365 to enable accurate stock valuation and stronger financial reporting
What Was Undermining Accuracy
01Inability to generate an accurate stock valuation report from the ERP system
02Complex processes and integration with an external sales system created data inconsistencies
03Product item setup lacked standardisation, limiting accurate cost tracking. Landed costs such as shipping and import taxes were not captured within product costing
04Inventory subledger and general ledger were not aligned due to inconsistent processes
05Inventory closing procedures were not performed regularly, impacting costing accuracy
How Decision Inc. Delivered
Standardised Item Master Structure
A new item master framework was implemented to ensure consistent item setup and enable accurate weighted-average cost tracking
Landed Cost Module Implementation
The landed cost module was configured to include shipping, taxes, and import fees within product cost while automating goods-in-transit accrual posting
Production Control Configuration
Production control processes were implemented to capture component consumption and labour costs associated with smartphone assembly
Software and Accessories Cost Integration
Production workflows were extended to incorporate software installation and accessory packaging costs into final product valuation
Refurbishment Cost Tracking
Processes were implemented to track refurbishment costs for returned devices, ensuring accurate costing for refurbished products
What M-KOPA Now Has
Reduced month-end reconciliation tasks from 2 days to 10 minutes
Accurate, system-generated stock valuation reporting across all inventory items
Improved audit readiness through traceable and governed inventory processes
Reduced manual cost recalculations and reporting effort
Greater operational efficiency across warehouse and finance teams
Increased user capability through training and improved system processes
"Decision Inc. helped us achieve accurate, auditable stock valuation reports across all our 5 markets, while also cutting month-end reconciliation tasks from 2 days to 10 minutes."
The Technology
Ready for AccurateStock Valuation?
Talk to our team about optimising inventory and costing processes in Dynamics 365.
