CASE STUDY | MEGA CONSTRUCTION | MODERN DATA PLATFORM
DECISION INC. IS LEADING THE DEVELOPMENT OF A MODERN DATA PLATFORM AT NEOM – SAUDI ARABIA’S FLAGSHIP VISION 2030 INITIATIVE.

Solution overview
INDUSTRY
Mega construction
SOLUTION
Microsoft Fabric
LOCATION
Saudi Arabia
CLIENT
AUTHORS
Samuel Payne, Elizabeth Phillips, Harsh Patel
DECISION INC. IS LEADING THE DEVELOPMENT OF A MODERN DATA PLATFORM AT NEOM – SAUDI ARABIA’S FLAGSHIP VISION 2030 INITIATIVE, known for transformative projects like The Line, Trojena, and other forward thinking developments.

Requirement
NEOM needed a modern data platform to support its growth and increasing data complexity. The goal was to enable secure, governed, and scalable access to financial data, empowering decision-makers with quick insights and fostering a self service data culture.

Solution
In collaboration with Decision Inc., NEOM implemented Microsoft Fabric – a Lakehouse based architecture that integrates raw data storage with analytics-ready capabilities. The platform offers access to AI-driven insights, machine learning models, and predictive analytics capabilities, while also establishing strong governance, security, and a Community of Practice for ongoing skill development.

Impact
• Reduced time to access business-ready data by 126%.
• Cut data reconciliation efforts by over 90% with automated quality checks.
• Enabled over 500 end-users through training, accelerating adoption and enhancing decision-making.
• Simplified finance data provisioning and improved trust in reporting with clear governance and secure access.
The Client


The Requirement
As part of an ongoing strategic partnership, NEOM collaborated with Decision Inc. to deliver the first phase of a multistage data platform journey— beginning with a finance-led transformation to enable data-driven decision-making at scale. The project was designed to achieve several key objectives:
Governance
Establish clear data lineage, consistent KPI definitions, and autonomous monitoring of data quality issues to enhance trust and transparency in financial reporting.
Data Sharing & Security
Ensure that access to finance data is provisioned to only authorised personnel, whilst being available in multiple formats to support a wide range of use-cases – analytical and operational.
Self-service
Empower authorised users across the organisation to confidently access and utilise certified financial data to support informed decisions at all levels, driving the organisation forward.

The Solution



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DESIGNING THE HIGH-LEVEL ARCHITECTURE
To address the client’s specific requirements, Decision Inc. introduced the following architecture, designed to drive greater efficiency, scalability, and decision-making power:

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DELIVERING A FUTURE READY PLATFORM

Data Agents
Takes conversational language from users and convert it into insight within seconds.

Machine Learning Models
Detects patterns invisible to the human eye, extracting precious value from previously untapped unstructured data.

Predictive models
Provides intelligent forecasts by breaking down data silos and harnessing the full power of a Lakehouse architecture.
Artificial intelligence has revolutionised the way organisations interact with, analyse and present data. AI-driven analytics can uncover patterns and insights that human analysts might overlook, enhancing the quality of decision-making and strategic planning. By placing the foundations of a modern data platform, financial data is ready to be used across multiple AI and advanced analytics workloads
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BUILDING A COMMUNITY OF PRACTICE
Following the implementation of Microsoft Fabric, Decision Inc. has played a key role in driving and supporting NEOM in building internal capabilities by actively contributing to the development of its Community of Practice. This initiative is central to fostering the adoption of best practices, ensuring consistency across the organisation, and empowering end-users to work more effectively with data.
Through monthly training sessions – engaging an average of 80 end users per session – we’ve promoted a culture of knowledge sharing and continuous learning. This community enables teams to grow their data expertise, stay aligned with organisational standards, and keep pace with emerging capabilities.
The Outcome
ACCELERATING TIME TO INSIGHTS
INSIGHTS AT SPEED
Business-ready data is now delivered 126% faster, empowering teams to act in real-time, not in hindsight.
FROM DELAYS TO DECISIONS
What once took days to access now takes just hours, thanks to a simplified finance provisioning process, no custom models, no complex workflows.
SMARTER DATA, SMARTER DECISIONS
A governed, well-documented data model brings AI-powered exploration to life, enabling users to ask questions in plain English and uncover insights instantly.
ACCELERATING TIME TO INSIGHTS
SECURE, TRUSTED, AND ALWAYS-ON
Built-in quality and monitoring tools proactively flag issues, stopping data errors before they affect performance.
90% LESS MANUAL EFFORT
Where teams spend two full days a month chasing missing data, intelligent reports now surface problems automatically, freeing finance to focus on strategic impact, not spreadsheet clean-up.
EMPOWERING END USERS
500+ PEOPLE
One data-driven culture. Across business units, employees are now trained and confident to use data – driving better decisions, faster, with less reliance on IT.
