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CASE STUDY | MEGA CONSTRUCTION | MODERN DATA PLATFORM

DECISION INC. IS LEADING THE DEVELOPMENT OF A MODERN DATA PLATFORM AT NEOM – SAUDI ARABIA’S FLAGSHIP VISION 2030 INITIATIVE.

Solution overview

INDUSTRY

Mega construction

SOLUTION

Microsoft Fabric

LOCATION

Saudi Arabia

CLIENT

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AUTHORS

Samuel Payne, Elizabeth Phillips, Harsh Patel

DECISION INC. IS LEADING THE DEVELOPMENT OF A MODERN DATA PLATFORM AT NEOM – SAUDI ARABIA’S FLAGSHIP VISION 2030 INITIATIVE, known for transformative projects like The Line, Trojena, and other forward thinking developments.

Requirement

NEOM needed a modern data platform to support its growth and increasing data complexity. The goal was to enable secure, governed, and scalable access to financial data, empowering decision-makers with quick insights and fostering a self service data culture.

Solution

In collaboration with Decision Inc., NEOM implemented Microsoft Fabric – a Lakehouse based architecture that integrates raw data storage with analytics-ready capabilities. The platform offers access to AI-driven insights, machine learning models, and predictive analytics capabilities, while also establishing strong governance, security, and a Community of Practice for ongoing skill development.

Impact

• Reduced time to access business-ready data by 126%.

• Cut data reconciliation efforts by over 90% with automated quality checks.

• Enabled over 500 end-users through training, accelerating adoption and enhancing decision-making.

• Simplified finance data provisioning and improved trust in reporting with clear governance and secure access.

The Client

NEOM is a bold and transformative urban development in northwest Saudi Arabia and the flagship project of the Kingdom’s Vision 2030. Backed by Crown Prince Mohammed bin Salman, NEOM reflects a future-forward mindset and positions Saudi Arabia as a global leader in innovation and sustainable living.
The visionary program spans several groundbreaking regions, including The Line – a linear, car-free city; Oxagon – an innovative industrial city; Trojena – a mountain destination for sport and adventure; and Sindalah – a luxury island resort redefining coastal living.

The Requirement

As NEOM continues to scale rapidly, so too does its capability to generate data from a wide array of sources.
More than ever, it is imperative that high-quality, trusted data from all facets of the organisation is placed into the hands of the decision makers to drive the organisation forward. To support this vision, NEOM recognised the need for a modern data platform – one that enables consistent governance, secure sharing, and scalable insights. Establishing a modern data platform is essential to support and accelerate NEOM’s strategic data initiatives.

As part of an ongoing strategic partnership, NEOM collaborated with Decision Inc. to deliver the first phase of a multistage data platform journey— beginning with a finance-led transformation to enable data-driven decision-making at scale. The project was designed to achieve several key objectives:

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Governance

Establish clear data lineage, consistent KPI definitions, and autonomous monitoring of data quality issues to enhance trust and transparency in financial reporting.

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Data Sharing & Security

Ensure that access to finance data is provisioned to only authorised personnel, whilst being available in multiple formats to support a wide range of use-cases – analytical and operational.

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Self-service

Empower authorised users across the organisation to confidently access and utilise certified financial data to support informed decisions at all levels, driving the organisation forward.

The Solution

The migration to Microsoft Fabric offered NEOM a pivotal upgrade to the data architecture underpinning its finance reporting. This modern platform not only meets the initial requirements around governance and security but also unlocked new capabilities in real-time analytics, machine learning, and AI.
Built on a Lakehouse architecture, Microsoft Fabric provides a unified and cost-effective platform for NEOM’s data needs. A Data Lakehouse combines the flexibility of data lakes with the performance and structure of data warehouses, enabling both raw data storage and analytics-ready insights in a single, integrated platform. This modern architecture breaks down data silos, lowers total cost of ownership, and supports real-time analytics and AI integration. By enhancing scalability and providing a future-proof foundation, Microsoft Fabric empowers organisations to evolve with their data and stay ahead in a rapidly changing landscape.

DESIGNING THE HIGH-LEVEL ARCHITECTURE

To address the client’s specific requirements, Decision Inc. introduced the following architecture, designed to drive greater efficiency, scalability, and decision-making power:

DELIVERING A FUTURE READY PLATFORM

Data Agents

Takes conversational language from users and convert it into insight within seconds.

Machine Learning Models

Detects patterns invisible to the human eye, extracting precious value from previously untapped unstructured data.

Predictive models

Provides intelligent forecasts by breaking down data silos and harnessing the full power of a Lakehouse architecture.

Artificial intelligence has revolutionised the way organisations interact with, analyse and present data. AI-driven analytics can uncover patterns and insights that human analysts might overlook, enhancing the quality of decision-making and strategic planning. By placing the foundations of a modern data platform, financial data is ready to be used across multiple AI and advanced analytics workloads

BUILDING A COMMUNITY OF PRACTICE

Following the implementation of Microsoft Fabric, Decision Inc. has played a key role in driving and supporting NEOM in building internal capabilities by actively contributing to the development of its Community of Practice. This initiative is central to fostering the adoption of best practices, ensuring consistency across the organisation, and empowering end-users to work more effectively with data.

Through monthly training sessions – engaging an average of 80 end users per session – we’ve promoted a culture of knowledge sharing and continuous learning. This community enables teams to grow their data expertise, stay aligned with organisational standards, and keep pace with emerging capabilities.

The Outcome

ACCELERATING TIME TO INSIGHTS

INSIGHTS AT SPEED

Business-ready data is now delivered 126% faster, empowering teams to act in real-time, not in hindsight.

FROM DELAYS TO DECISIONS

What once took days to access now takes just hours, thanks to a simplified finance provisioning process, no custom models, no complex workflows.

SMARTER DATA, SMARTER DECISIONS

A governed, well-documented data model brings AI-powered exploration to life, enabling users to ask questions in plain English and uncover insights instantly.

ACCELERATING TIME TO INSIGHTS

SECURE, TRUSTED, AND ALWAYS-ON

Built-in quality and monitoring tools proactively flag issues, stopping data errors before they affect performance.

90% LESS MANUAL EFFORT

Where teams spend two full days a month chasing missing data, intelligent reports now surface problems automatically, freeing finance to focus on strategic impact, not spreadsheet clean-up.

EMPOWERING END USERS

500+ PEOPLE

One data-driven culture. Across business units, employees are now trained and confident to use data – driving better decisions, faster, with less reliance on IT.

About Decision Inc. United Kingdom

We’re a leading independent AI, data and analytics consultancy where your business’s digital transformation becomes our mission. In a world teeming with change, we stand out by not just navigating the future but creating it. Our story isn’t just about technology; it’s about forging paths where others see obstacles.

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+44 845 544 0915