a
Case Study Retail Qlik Sense Data & Analytics

Decision Inc. Australia Puts ASICS on the Front Foot
with Advanced Reporting and Planning

Client
ASICS Oceania
Industry
Retail
Location
Australia
Solution
Sales Dashboard and Reporting with Qlik Sense

The Requirement

ASICS wanted to improve the accuracy of its forward planning and increase its visibility into its own performance.

The Solution

A unified Qlik Sense analytics platform centralising ERP, POS and warehouse data, with a single dashboard that automated all reporting.

The Impact

Sales, planning and retail teams now forecast seasons ahead from one source of truth, no longer relying on assumptions.

01 · Client Overview

About ASICS

ASICS is a brand synonymous with elite performance. The leading running shoe brand for enthusiasts and professionals alike, the global footwear and apparel retailer is the first choice for track and field athletes across the globe.

But like every athlete they work with, they identified areas to improve. ASICS is a high-performance business, and the Australian business wanted to sharpen its internal processes. It needed a data and analytics coach to train them up and provide the right equipment to succeed.

ASICS
02 · The Challenge

The Challenge

ASICS’s category planning team was challenged with getting access to data in a timely manner, to make key decisions for current and future seasons and to review the performance of previous seasons.

  • The data was there, but access to it was often hindered by manual processes to cross-reference and compare
  • Planning for the next season took too long
  • The accuracy of predictions was based on assumptions rather than actionable data

“It’s impossible for many organisations to plan ahead when data is siloed in various applications or Excel spreadsheets, because rarely do these data conflate into one single source of actionable truth. Furthermore, when data is isolated like this it’s often used to inform how a business has performed, rather than providing insights that can help it forecast ahead and improve performance.”

Tony ButlerManaging Director, Decision Inc. Australia

The team at ASICS had been working with Decision Inc. Australia for over 10 years, and reached out to the data and analytics consultancy to see if there was a solution that would improve their planning capability.

03 · The Solution

One Platform, One Source of Truth

Decision Inc. worked closely with Michael Masulans, General Manager for ASICS Oceania, to centralise critical data sources and build a unified analytics platform that delivers the reporting needs of the entire organisation.

Centralised Sources

Critical data from the ERP, POS and Warehouse Management systems brought together in one place.

Consolidated Data

Sales, Budget, Open Orders, Delivery and Inventory data combined with the Planning team’s Range, Promotion and Merch plans.

Qlik Sense

A single dashboard that automated all reporting, with interoperable data that can be accessed and analysed regardless of its format.

The design of the customised dashboard helped ASICS visualise its data quickly and meaningfully, creating visualisations that helped it understand the data for more accurate forecasting and planning.

“It’s one thing to ensure you can access all your data quickly, but the power of data can only be realised once it’s analysed and visualised. Not everyone is a data engineer, so it was imperative that we make the data accessible to everyone involved in sales and operational planning at ASICS.”

Tony ButlerManaging Director, Decision Inc. Australia
04 · The Outcome

Forecasting Seasons Ahead

ASICS now uses Qlik to develop dashboards for their Sales, Category & Planning, Supply Chain, Retail and Warehouse Operations teams. The platform allows each business unit to take actions based on timely data and insights, streamlining decision-making and increasing visibility over its operational data.

“Qlik provides us with a single analytics platform which centralises our analytics and makes it accessible for everyone in the business.”

Michael MasulansGeneral Manager, ASICS Oceania

The solution has since been adopted by the Retail arm of the business. According to Masulans, it acts as a “one-stop shop” that provides the retail team with a daily, weekly, monthly, quarterly and yearly overview, as well as a previous year comparison.

Planning
The planning team can now plan more efficiently
Sales
Clearer visibility of sales data to date
Retail
Insight into hourly performance of the business with forecasted sales
Forecasting
Accurate forecasts for seasons ahead, no longer relying on assumptions

“It’s been a great tool that is able to be used by managers, ASMs and our regionals, providing great insight into the business. The biggest benefit is that it provides one source of truth that is accessible to the relevant management team. We use this daily and have been able to make some really smart analysis of the stores.”

Michael MasulansGeneral Manager, ASICS Oceania

“It’s allowed us to lead with greater insight, and we can now coach solutions through to the right answer required for questions asked of the team from the wider business, and even within their departments. It’s helped us solve difficult challenges that, previously, internal staff couldn’t solve as they just didn’t have access to the right information quickly enough. Now we can access it quickly, easily and in a format that anyone can understand, regardless of the data or the challenge we’re looking to solve.”

Michael Masulans
Michael Masulans
General Manager, ASICS Oceania