Unified Global Sales Reporting Achieved with a Scalable Data Lake Solution

The client, a global technology leader, provides IT services, cloud solutions, and digital collaboration tools to industries worldwide. Known for its innovative approach and extensive global operations, the company recently undertook a major organisational transformation by merging separate entities under one unified brand.

Following a strategic merger, the client required a unified, accurate, and accessible reporting solution to track and analyse global sales data. This was critical to enabling data-driven decisions, aligning operations across the newly consolidated organisation, and supporting the company’s growth trajectory. The merger brought immense opportunities for synergies but also presented complex challenges related to data integration and governance:

• Disparate Systems: Historical silos across the entities meant sales and delivery data were stored in separate systems with inconsistent structures, creating barriers to consolidation.
• Limited Visibility: Business teams lacked a holistic view of the sales process, from initiation to delivery, hampering their ability to generate insights and track key performance indicators (KPIs)
• Data Quality Issues: Inconsistent governance practices led to duplicated and conflicting data, undermining the trustworthiness of reports.
• Operational Inefficiencies: Without a harmonised data platform, significant manual effort was required to compile reports, leaving little room for proactive analysis or decision-making.

Decision Inc. collaborated closely with the client to design and implement a robust Data Lake solution within Microsoft Azure. The solution was tailored to the client’s specific needs and future-proofed for scalability and performance. Key components included:

The impact of this project on the client was phenomenal. The goal of realising a consolidated view of sales across this complex business was achieved. Some key metrics that tell the success of this implementation are:

Empowered 63 global leaders with real-time access to the harmonised data platform, enabling faster, more informed decision-making.

Reduced manual reporting efforts, freeing business teams to focus on strategic initiatives.

The implementation of the Data Lake solution not only addressed the client’s immediate challenges but also provided a scalable platform for future data-driven initiatives. This foundational capability will help the organisation continue to realise the full potential of its merger, fostering a culture of insight and innovation.

Decision Inc.’s partnership ensured that the client could confidently transition from disparate, siloed operations to a unified, efficient, and governed data landscape that supports their strategic objectives.

Decision Inc. is a global leader in information-driven transformation with a core focus on data, digital and performance intelligence.

Our expertise in technology and industry specialisations have enabled us to help companies around the world make better decisions faster.

Our emphasis on local excellence and global scale enables us to bring clients best of breed technology solutions that enable significant improvement whilst leveraging our Global Research and Innovation teams to accelerate the time to insight. Our local consulting teams are experts in the implementation, support, and execution of these solutions and work with our clients to deliver real results and improvement.