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Thrilled to announce that ProQuest Consulting is now a Decision Inc. Company

Combining ProQuest’s Salesforce excellence with Decision Inc.’s AI and data expertise to deliver transformative technology solutions

Sydney, Australia, November 18, 2024 Decision Inc., a leading Global Technology Services consultancy, today announced the acquisition of ProQuest Consulting, a top Australian Salesforce Summit Partner renowned for delivering exceptional, tailored Salesforce solutions… Read full press release

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About ProQuest Consulting

With a relentless focus on innovation, ProQuest empowers companies across Australia and New Zealand to achieve human-centric transformation with tailored Salesforce solutions, all delivered through disciplined Agile methodology. As Australia’s #1 Salesforce partner for Customer Service and Field Service Management, we help company leaders become true change makers, driving transformation that empowers employees and sets new benchmarks in customer experience.

Our expertise spans the entire Salesforce suite, with certifications across B2B sales, service, portals, marketing automation, integration, and analytics, making us the region’s go-to all-rounder partner. We’re also pioneering the rollout of next-gen, AI-powered autonomous agents with Agentforce, helping organisations redefine service efficiency and engagement through cutting-edge technology.

ProQuest specialises in six core industries—Financial Services, Retail & Consumer Goods, Healthcare, Public Sector, Energy & Utilities, and Manufacturing—bringing deep, industry-specific insights to each project. Recognised for our workplace culture, we’re certified as a Great Place to Work and ranked the #2 Best Place to Work in Australia for 2024.

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