About the Hotel Group
The client is the fastest-growing owner-managed hybrid hotel group in South Africa. Since 2008, it has offered accommodation to blue-chip and multinational companies across the short, medium, and long term in key business and leisure destinations throughout the country.
Catering to corporate travellers and leisure guests alike, the group's growth trajectory demanded a modern, scalable technology foundation capable of supporting both day-to-day operations and strategic financial decision-making.
An ERP System No Longer Fit for Purpose
The hotel group was using an outdated on-premise ERP system that did not support its business growth objectives. Inefficient processes and limited financial controls resulted in frustration and an elevated financial risk profile.
Specifically, the time required to close financial periods and create vendor invoices was time-consuming and unproductive. They engaged Decision Inc. to provide a technology solution that would address the following:
- Replace the current on-premise ERP system with a modern cloud-based platform
- Improve the efficiency of month-end close processes to reduce administrative overhead
- Enable informed decision-making with relevant, accurate, and up-to-date financial reporting
- Streamline integration with external service providers to reduce manual data entry
