CASE STUDY | HOSPITALITY | DYNAMICS 365 BUSINESS CENTRAL
Fastest growing hybrid hotel group revolutionises its finance operations with the implementation of a modern Cloud ERP by Decision Inc.
Financial processes are now centralised on one platform, enabling real-time reporting. Process automation through intelligent integration mechanisms improved productivity, creating internal capacity to focus on value-adding activities.
Solution overview
Industry
Hospitality
Solution
Dynamics 365 Business Central
Location
South Africa
Client
The fastest-growing owner-managed hybrid hotel group in South Africa
Requirement
The client’s on-premise ERP system was no longer fit for purpose. Its lack of integration with other systems meant that many of the client’s regular financial processes were manual adding a high degree of administrative overhead, resulting in unproductive periods during the monthly reporting cycle.
ABOUT The Client
The client is the fastest-growing owner-managed hybrid hotel group in South Africa.
Since 2008, it has offered accommodation to blue-chip and multinational companies over the short, medium, and long term in key business and leisure destinations throughout South Africa.
The Requirement
The hotel group was using an outdated on-premise ERP system that did not support the business growth objectives.
In addition, inefficient processes and limited financial controls resulted in frustration and increased the financial risk profile. Specifically, the time required to close financial periods and create vendor invoices was time-consuming and unproductive.
They engaged Decision Inc. to provide a technology solution that would meet the following requirements:
Replace the current ERP system with a modern cloud-based platform
Improve the efficiency of month-end close processes
Enable decision-making with relevant, accurate, and up to date financial reporting
Streamline integration with external service providers to reduce administrative overhead
Business Central was the ideal solution for this hotel group because it is specifically aimed at serving the needs of growing businesses, offering not only the capabilities they require but also an overall business operations platform that can quickly be implemented.
Henk Fourie
Programme Director at. Decision Inc.
The Solution
Decision Inc. specialist consultants reviewed the client’s current system landscape, processes, and business needs and recommended Microsoft’s Dynamic 365 Business Central ERP platform.
Dynamics 365 Business Central is specifically tailored for small and medium-sized businesses to assist them in managing their Financial, Supply Chain, and Customer Service processes. The solution is cloud-based, providing scalability and low cost of ownership.
Key Features of the Solution:
FINANCIAL MANAGEMENT
Enablement of more seamless financial processes and controls, including general ledger transactions, accounts payable, accounts receivable, expense management, and Financial Analysis.
SUPPLY CHAIN MANAGEMENT
Procurement of assets and revenue recognition through fully integrated 3rd party platforms.
PROJECT MANAGEMENT
Select from more than 1,500 prebuilt data connectors across Microsoft and non-Microsoft data sources and connect to services that make your agent more efficient.
REPORTING & ANALYTICS
Leverages the built-in reporting and analytics tools to help the business gain insights into their operations and support informed decision making.
INTEGRATION
The solution is fully integrated with industry leading 3rd party solutions to record revenue and expenses in the General Ledger.
EXTRAORDINARY RESULTS
USER FRIENDLY IN SYSTEM DEBTORS' MANAGEMENT
The client’s staff found the platform’s userfriendliness to be a surprising benefit. As well as being much easier to use, debtors are now effectively managed within the platform and there is no need to switch to a third-party application.
ON-DEMAND ADVANCED REPORTING
Because of the centralisation of financial information, they now have advanced financial reporting available on demand enabling much faster decision-making.
IMPROVED CYCLE TIME, IMPROVED PRODUCTIVITY
The adoption of the new platform has been exceptional, resulting in notable cycle time reductions in the Debtors and Creditors functions, thus resulting in improved internal productivity.
Decision Inc. implemented a great ERP where executive financial reporting is readily available on one single platform. The source data and reporting is housed on the same technology stack, enabling quick easy access to the right information at the right time.
– Finance Manager at Hotel Group
About Decision Inc.
Decision Inc. is a global leader in information-driven transformation with a core focus on data, digital and performance intelligence.
Our expertise in technology and industry specialisations have enabled us to help companies around the world make better decisions faster. Our emphasis on local excellence and global scale enables us to bring clients best of breed technology solutions that enable significant improvement whilst leveraging our Global Research and Innovation teams to accelerate the time to insight.
Our local consulting teams are experts in the implementation, support, and execution of these solutions and work with our clients to deliver real results and improvement.
Find out more about how we can help you with tailored solutions.
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