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Case Study Government Workday Adaptive Planning FP&A

A State Government Department Achieves
Faster, More Accurate Planning Outcomes

Client
State Government Department
Industry
Government
Location
Australia
Solution
FP&A with Workday Adaptive Planning, integrated with SAP

The Requirement

As part of standardising systems with three other state government departments, a new FP&A solution for accurate, secure and consistent reporting.

The Solution

An expanded Workday Adaptive Planning solution with a modern integration service into SAP, and a containerised base build that replicates across divisions.

The Impact

A standardised FP&A solution with integrated reporting across departments, better insights, faster onboarding and lower operational costs.

01 · Client Overview

About The Department

The department is a multi-divisional state government department that enables services to work together with a more unified and collaborative approach.

People
Nearly 20,000 people employed directly and indirectly
Program
Systems standardised with 3 other state government departments

When it began standardising its finance, HR and technology systems with three other state government departments, it required a new FP&A solution that would enable accurate, secure and consistent reporting. Working with Decision Inc. Australia, it achieved these outcomes while improving experiences for staff and suppliers and lowering operational costs.

02 · The Requirement

The Requirement

In 2021, the department and three other state government agencies began consolidating their finance, HR and technology systems. The initiative, the Process and Technology Harmonisation Program (PaTH), aims to make it easier for employees to track, support and report their work.

“The strategic benefits of a PaTH program are clear. It improves the employee and supplier experience, enables efficient and effective shared services, provides better insights and data, lowers the cost from Machineries of Government, and fosters workforce mobility and organisational agility. To implement an effective PaTH program however requires one to look at all aspects of the organisation’s technology footprint and its processes, and often this search unearths the need for systems to be upgraded.”

Tony ButlerManaging Director, Decision Inc. Australia

The initial stages of the rollout revealed the need for a new finance planning and analysis solution.

  • Each department had its own planning solution, from Excel spreadsheets to third-party applications, resulting in fractured data and processes
  • The new FP&A solution had to integrate seamlessly with SAP
  • It had to be standardised, while letting departments balance consistency with flexibility for reporting, planning and analysis
  • Data had to be user-friendly for staff, consumable across departments and well represented to executive stakeholders
  • The program’s rigid timetable meant the migration had to be both quick and low-risk
03 · The Solution

A Natural Extension of a Trusted Partnership

The department had a long and trusted partnership with Decision Inc. Australia, which had supported its financial planning and analysis capability. Given that history of successful delivery and support, this project was a natural extension of the relationship.

Workday Adaptive Planning

An expansion of the department’s existing Workday Adaptive Planning solution.

SAP Integration

A robust and modern integration service into the underlying SAP environment.

Containerised Base Build

The mandatory financial structure built once, then replicated across divisions and scaled with the department’s growth.

04 · The Benefits

Standardised, Integrated and Scalable

The department now has a standardised finance planning and analysis solution in Workday Adaptive Planning that integrates seamlessly with its new PaTH SAP system, allowing for integrated reporting across departments.

Insight
Better insights and data for operational management, reporting and performance analysis
Employees
Consistent, simplified tools, with new staff onboarded much faster
Suppliers
One process when interacting with six clusters
Cost
Lower costs and technical consistency for management, upkeep and licensing

Staff across departments now have efficient, modern and evergreen systems supporting transactional services. With greater automation and back-office efficiencies, processes are quicker and the department is able to scale. Its finance team is better able to collaborate with stakeholders on ongoing improvements, and its clusters, departments and agencies are more nimble, able to adapt well into the future.

“Many people across the state rely on this department, and any slowing down of its processes, or inaccuracies in its reporting, can impact access to its services and have potentially disastrous consequences. We’re very proud to have played a part in streamlining the department’s operations, and ultimately bringing better outcomes to government staff and communities across the state.”

Tony Butler
Tony Butler
Managing Director, Decision Inc. Australia