DIGITAL TRANSFORMATION

Providing your business with the perfect solutions to create seamless customer experiences across your entire customer journey

GET STARTED

[edm_multi_button align_items=”center” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][edm_multi_button_child button_text=”OUR FOCUS” button_url=”#focus1″ _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_bg_color=”#0a1a2c” button_border_color=”#0a1a2c” global_colors_info=”{}”][/edm_multi_button_child][edm_multi_button_child button_text=”OUR SOLUTIONS” button_url=”#solutions1″ _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_bg_color=”#0a1a2c” button_border_color=”#0a1a2c” global_colors_info=”{}”][/edm_multi_button_child][edm_multi_button_child button_text=”TECH PARTNERS” button_url=”#tech1″ _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_bg_color=”#0a1a2c” button_border_color=”#0a1a2c” global_colors_info=”{}”][/edm_multi_button_child][edm_multi_button_child button_text=”COLLATERAL” button_url=”#collateral1″ _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_bg_color=”#0a1a2c” button_border_color=”#0a1a2c” global_colors_info=”{}”][/edm_multi_button_child][edm_multi_button_child button_text=”CONTACT US” button_url=”#contact” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_bg_color=”#0a1a2c” button_border_color=”#0a1a2c” global_colors_info=”{}”][/edm_multi_button_child][/edm_multi_button]

MAKE THE MOST OF YOUR DIGITAL TRANSFORMATION JOURNEY BY FOCUSING ON EMPOWERING PEOPLE TO ACHIEVE MORE WITH THE RIGHT TECHNOLOGY

In today’s rapidly changing business landscape, uncertainty reigns supreme. Despite the hopes for post-pandemic growth, business leaders are finding themselves grappling with multiple challenges. From the threat of recession and persistent inflation to crises in the supply chain, energy sourcing, and digital skills, today’s business environment is more complex than ever before. Enterprises must be agile and adaptable to succeed in this environment, but it can be challenging to know which initiatives to prioritise and when to implement them. Despite these challenges, digital transformation provides many answers to complex business problems. In fact, Gartner research revealed that 94% of CEOs want to accelerate pandemic-driven digital transformation. Regardless of whether your goal is to save costs, improve margins, grow, or pivot to a reinvented business model, having a solid plan in place is essential.

[ba_advanced_divider icon=”]||divi||400″ border_color=”#0A4875″ icon_color=”#0A4875″ icon_bg=”RGBA(255,255,255,0)” _builder_version=”4.21.0″ _module_preset=”default” border_color_all_icon=”RGBA(255,255,255,0)” global_colors_info=”{}”][/ba_advanced_divider]

OUR FOCUS

ENHANCED CUSTOMER EXPERIENCE

Digital transformation drives customer-centricity by leveraging leading technology solutions.

IMPROVED EFFICIENCY

Employees achieve more when they are empowered with solutions which enable more intelligence, collaboration, automation and flexibility in their workplace.

BETTER DECISION MAKING

Access real-time data and advanced analytics, enabling organisations to make data-driven decisions.

ENHANCED AGILITY AND ADAPTABILITY

Be ready to adapt to the rapidly changing business landscape by leveraging cloud infrastructure, scalable platforms, and agile development.

INCREASED INNOVATION

Embracing the latest digital technologies offer new opportunities for innovation and business growth.

OUR DIGITAL TRANSFORMATION SOLUTIONS

Digital Advisory

User Experience (UX)

Business Process Optimisation

Service Design

Managed Services

Cloud Optimisation

[ba_advanced_divider icon=”]||divi||400″ border_color=”#0A4875″ icon_color=”#0A4875″ icon_bg=”RGBA(255,255,255,0)” _builder_version=”4.21.0″ _module_preset=”default” border_color_all_icon=”RGBA(255,255,255,0)” global_colors_info=”{}”][/ba_advanced_divider]

a meeting of two businessmen brainstorming a marke utc

DIGITAL ADVISORY

We use information, technology and experience to increase the value and efficiency of every aspect of your business

Digital transformation has forever changed the nature of competition, the business landscape no longer conforms to traditional structures and your business is under threat from industries and markets which didn’t previously exist.

[ba_advanced_divider icon=”]||divi||400″ border_color=”#0A4875″ icon_color=”#0A4875″ icon_bg=”RGBA(255,255,255,0)” _builder_version=”4.21.0″ _module_preset=”default” border_color_all_icon=”RGBA(255,255,255,0)” global_colors_info=”{}”][/ba_advanced_divider]

USER EXPERIENCE

Customer experience is the sum of all experiences which a client encounters when engaging with your business.

These experiences encompass all channels, technologies, products and services – defining how effectively your business ultimately satisfies your customers’ needs.

We integrate user experience, marketing and technology solutions to provide consistently exceptional customer experiences for your users.

customer service woman working on a phone call utc

[ba_advanced_divider icon=”]||divi||400″ border_color=”#0A4875″ icon_color=”#0A4875″ icon_bg=”RGBA(255,255,255,0)” _builder_version=”4.21.0″ _module_preset=”default” border_color_all_icon=”RGBA(255,255,255,0)” global_colors_info=”{}”][/ba_advanced_divider]

multiracial financiers discussing company incomes utc

BUSINESS PROCESS OPTIMISATION

We’re passionate about designing and automating processes to benefit not only the bottom line but also to improve the lives of employees and the customer’s experience.

We design processes and automate business solutions to maximise the benefit of digital transformation not only to your entire organisation but also to your employees and customer

[ba_advanced_divider icon=”]||divi||400″ border_color=”#0A4875″ icon_color=”#0A4875″ icon_bg=”RGBA(255,255,255,0)” _builder_version=”4.21.0″ _module_preset=”default” border_color_all_icon=”RGBA(255,255,255,0)” global_colors_info=”{}”][/ba_advanced_divider]

SERVICE DESIGN

We’re passionate about designing and automating processes to benefit not only the bottom line but also to improve the lives of employees and the customer’s experience.

Service design is part of the overall experience and a poor overall experience could conceivably detract from the product design you put so much time and effort into.

Service design includes user experience design, but also looks at systematic failure and policies within your business that could be negatively affecting your customers.

person using laptop with blue background that says data it

[ba_advanced_divider icon=”]||divi||400″ border_color=”#0A4875″ icon_color=”#0A4875″ icon_bg=”RGBA(255,255,255,0)” _builder_version=”4.21.0″ _module_preset=”default” border_color_all_icon=”RGBA(255,255,255,0)” global_colors_info=”{}”][/ba_advanced_divider]

MANAGED SERVICES

We’re passionate about designing and automating processes to benefit not only the bottom line but also to improve the lives of employees and the customer’s experience.

Our Managed Services offering provides a dedicated team of technology experts who become an extension of your business. With our help, you’ll stay ahead of the technology curve and free up your internal resources to focus on core business objectives. From infrastructure management to application support, our team has you covered.

[ba_advanced_divider icon=”]||divi||400″ border_color=”#0A4875″ icon_color=”#0A4875″ icon_bg=”RGBA(255,255,255,0)” _builder_version=”4.21.0″ _module_preset=”default” border_color_all_icon=”RGBA(255,255,255,0)” global_colors_info=”{}”][/ba_advanced_divider]

CLOUD OPTIMISATION

Simplify, streamline and reduce the costs of your business systems with our various Cloud Optimisation offerings.

Service design is part of the overall experience and a poor overall experience could conceivably detract from the product design you put so much time and effort into.

Service design includes user experience design, but also looks at systematic failure and policies within your business that could be negatively affecting your customers.

hologram projector screen with cloud system technology

OUR TECHNOLOGY PARTNERS

[ba_advanced_divider icon=”]||divi||400″ border_color=”#0A4875″ icon_color=”#0A4875″ icon_bg=”RGBA(255,255,255,0)” _builder_version=”4.21.0″ _module_preset=”default” border_color_all_icon=”RGBA(255,255,255,0)” global_colors_info=”{}”][/ba_advanced_divider]

CUSTOMER SUCCESS STORIES

[ba_flipbox front_media_type=”none” front_title=”National Retailer” front_description=”Integrated a global supply chanin” back_media_type=”none” back_description=”We helped a national retailer migrate their entire technology environment to a cloud platform away from legacy systems with key people dependency.” back_bg_color=”#0c1a2c” front_bg_color=”#0b1a2c” front_desc_spacing=”30px” _builder_version=”4.21.0″ _module_preset=”default” front_title_text_color=”#FFFFFF” front_title_font_size=”28px” front_description_text_color=”#FFFFFF” front_description_font_size=”19px” back_title_text_color=”#FFFFFF” back_description_text_color=”#FFFFFF” back_description_font_size=”17px” global_colors_info=”{}”][/ba_flipbox]

[ba_flipbox front_media_type=”none” front_title=”Global Manufacturer” front_description=”Created an Enterprise procurement capabilities” back_media_type=”none” back_description=”A global steel manufacturer implemented a contract and supply chain platform that delivered significant compliance savings and enabled them to move 70% of their spending to contract.” back_bg_color=”#0c1a2c” front_bg_color=”#0b1a2c” front_desc_spacing=”30px” _builder_version=”4.21.0″ _module_preset=”default” front_title_text_color=”#FFFFFF” front_title_font_size=”28px” front_description_text_color=”#FFFFFF” front_description_font_size=”19px” back_title_text_color=”#FFFFFF” back_title_font_size=”27px” back_description_text_color=”#FFFFFF” back_description_font_size=”16px” global_colors_info=”{}”][/ba_flipbox]

[ba_flipbox front_media_type=”none” front_title=”Cosmetic Giant” front_description=”From Risk to Reward: Reducing safety risk and improving variable cost management” back_media_type=”none” back_description=”Our migration and upgrade solutions delivered significant benefits to our client’s technological infrastructure. By aligning their environment with industry best practices, we were able to enhance system performance and operational efficiency. ” back_bg_color=”#0c1a2c” front_bg_color=”#0b1a2c” front_desc_spacing=”30px” _builder_version=”4.21.0″ _module_preset=”default” front_title_text_color=”#FFFFFF” front_title_font_size=”28px” front_description_text_color=”#FFFFFF” front_description_font_size=”19px” back_title_text_color=”#FFFFFF” back_description_text_color=”#FFFFFF” back_description_font_size=”15px” global_colors_info=”{}”][/ba_flipbox]

INSIGHTS

The Digitalisation of Mining: Document Management – An Easy Win

Articles, Digital, Mining

Blog | Mining | Modern Workplace The Digitalisation of Mining: Document Management - An Easy Win29 March, 2022 Reinhard Burger, Senior Client Partner at Decision Inc. South AfricaMining is the cornerstone of South Africa’s economy. In FY2021 the sector contributed...

SDN: It’s an Evolution Revolution

Articles, Digital

BLOG SDN: It’s an Evolution Revolution Apr 8,2020 Joshua Ward, Associate Client Partner, Decision Inc. It’s time to remove static and complex issues around a legacy distributed network architecture by abstracting higher-level functionality.Kenneth Research found that...

South Africa Becomes a Cloud-Friendly Environment

Articles, Digital, Microsoft

BLOG | DIGITAL | MICROSOFTSouth Africa Becomes a Cloud Friendly EnvironmentWilhelm Greef, Business Manager: DigitalWith 77% of South African businesses currently using cloud services in their IT department, the local market is strongly positioned to usher in a new era...