MANAGED SERVICES
Optimise, maintain and secure your business systems with strategic Managed Services
MAKE THE MOST OF YOUR DIGITAL TRANSFORMATION JOURNEY BY FOCUSING ON EMPOWERING PEOPLE TO ACHIEVE MORE WITH THE RIGHT TECHNOLOGY
THE CHALLENGE
The Rate of technology change in the market relative to how fast skills are evolving, is difficult to keep up with.
In many cases, companies do not have the skills, capacity or the desire to own the management of necessary new technologies. Being able to scale up or down in line with business demand while optimising cost, remains a challenge.
Keeping your business systems healthy, maintained, and continuously evolving, is vitally important to your business.
MANAGED SERVICES CAN BRIDGE THE GAP
A badly design user interface at Three Mile Island caused a level 5 nuclear catastrophe in 1979.
The reason behind the catastrophe? An indicator switch that looked as though it indicated a crucial valve’s open/closed status, in fact only indicated whether the valve was receiving power or not. This meant technicians were unaware that the nuclear coolant was escaping, leading to the nuclear meltdown.
Although this is an extreme example, and you may think that design doesn’t hold as much responsibility in your business, the truth is: user experience may be affecting your business negatively.
Are your users able to interpret your interface successfully? Can they avoid making mistakes, and reach their objectives quickly and easily?
Is your application environment performing efficiently?
Are you maximising ROI into business systems?
Is all your confidential data backed up and secure?
Is your application environment managed optimally?
1. ASSESS & ADVISE
Continuously assess the current state and design improvement strategies to align with business objectives.
2. PLAN & EMBED
Develop a coordinated approach to implement change and embed the plan.
3. IMPLEMENT & VALIDATE
Execute change implementation and validate the results.
4. REPORT & REVIEW
Regularly reporting and measurement of performance metrics.
5. OPTIMISE
Evaluate, align, and continuously improve the service.
6. OPERATE
Management of operations, evolving solutions and services, realising ROI.
WE BECOME AN EXTENSION OF YOUR BUSINESS.
THROUGH OUR CONTINUOUS IMPROVEMENT PROGRAMS, WE AIM TO REDUCE COMPLEXITY, AND INCREASE EFFICIENCIES, WHICH ULTIMATELY RESULTS IN LONG TERM COST SAVINGS FOR OUR CLIENTS.
DIGITAL TRANSFORMATION
The managed services offering at Decision Inc. enables our customers’ digital transformation by providing flexible and agile technology solutions while ensuring a better end-user experience for everyone consuming the technology.
We are committed to helping our clients navigate through these ever-changing times with confidence and authority. Our managed services offering can be an integral part of your company’s digital transformation, as we help you stay competitive in today’s market by providing the right expertise at every step along the way.
DIGITAL TRANSFORMATION
AT DECISION INC, THE ENTIRE TEAM TAKES PRIDE IN UNDERSTANDING YOUR BUSINESS STRATEGY AND EXPECTED OUTCOMES. WE DO THIS BY SETTING UP A ‘FIT FOR PURPOSE SUPPORT AGREEMENT THAT IS STRUCTURED TO SUIT YOU. AS SUCH WE AGREE ON CLEAR GOALS FROM DAY ONE, THIS WAY THERE ARE NO SURPRISES OR DISCREPANCIES ALONG YOUR JOURNEY AHEAD.
OUR TECHNOLOGIES
Get Started with Our Managed Services Offering
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SOUTH AFRICA : +27 11 025 2300
UNITED KINGDOM: +44 845 544 0915
AUSTRALIA: +61 2 9135 2968
EMAIL US
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