RPA
Reduce your costs, increase efficiency, boost productivity and reduce human error by eliminating the need to perform tasks and processes that can be easily be automated.
Robotic Process Automation (RPA), allows you to improve processes by enabling them to get more work done in less time.
In these fast-paced, ever-changing times, we are faced with an endless parade of new technology, innovations, and procedures, most of them characterised as essential for today’s businesses to stay competitive.
One current essential technology facilitating a competitor advantage is RPA. Simply put, RPA is a technology application that will improve your business by automating processes using structured or unstructured inputs and business logic to do so.
When implementing RPA, you can configure the software application to process transactions, manipulate data, trigger responses, and communicate with other systems without requiring human input to do so. The result thereof is a more agile organisation with reduced employee costs, increased productivity and overall efficiency.
Improve productivity as robots get more done in less time
Accelerate the pace of digital transformation with Cognitive Automation
Reduce costs and release talent by automating business processes
We provide the smoothest RPA journey by allowing our customers to start small, lean quickly and scale seamlessly.
Our RPA services encompass the following:
The Business Benefits of RPA
RPA has certainly progressed from when it first came into existence a few years ago. By automating tasks that are mundane and need little or no human involvement, businesses can direct their workforce toward more critical functions that require more creative and strategic approaches.
Thus saving costs by replacing human potential with a machine, improve productivity as robots get more done in less time, minimise error, and, lead to a more efficient organisation, overall.
Imagine your business where all data captured is accurate and tirelessly executed across the business and across systems? Or where your end-to-end customer service is achieved with chatbots?
Typical processes ripe for automation
Document Management
Claims/Invoice Management
CRM
HR Processes
IT Processes
Procure to Pay
Key RPA Features
Attended Automation
When employees start a task, they can trigger a bot to start automating business processes. Employees can take control of the bot and any time and check the results.
Unattended Automation
Unattended Automation Bots handle tasks for individual employees. The bots follow your rules to complete processes automatically.
Digital Workforce
Deploy, manage and audit your Digital Workforce through a highly-intuitive RPA central command center, on-premise or in the cloud.
Blended Workforce
Optimise your human and Digital Workforce to meet the most dynamic service level agreement demands. Ensure the most efficient use of all available business process resources with minimal switching costs.
Analysis & Prediction
Analyse and predict operational and business metrics using real-time RPA analytics to build data-driven bots.
RPA Security
Enable segregation of duties and isolation of machines with the most secure RPA authentication, encryption and credential security frameworks.
Cloud Native RPA
RPA Resources
TOP 5 BUSINESS CONTINUITY PRIORITIES FOR CIOS
Business disruptions can impact organisations of any size, in any location. From weather events to power outages or even virus outbreaks, interruptions can occur at any time. And every organisation needs to develop a business continuity plan to ensure operations can continue even during these challenges.
Take your contact centre to the next level
Cloud-native, intelligent automation helps contact centres painlessly achieve better, faster service. Automate away the tedious swivel chair, long holds, and manual after-call work. Then watch your AHT and CSAT improve.
The Intelligent Digital Workplace
Robotic Process Automation (RPA) increases speed and accuracy of insurance claims processing, freeing up employees to focus on strategic tasks. Let this eBook be your guide as an insurance business leader to accelerating claims processing and other critical insurance processes, so you can eliminate manual work.