What We Do
We provide clients with services across the entire Information Value Chain from source and creation, movement and transformation, enrichment, engagement, reporting and strategy.
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500 clients globally trust Decision Inc. to lead their Information Driven Transformation
The Intelligent Enterprise
Intelligent Enterprises put information at the heart of their business. These businesses leverage the continuing pace of change of technology to drive constant improvement.
The Modern Workplace
The Modern Workplace is rethinking how organisations empower their people to realise their full potential and use technology to provide stakeholders with a greater experience.
The Information Value Chain
We provide clients with services across the entire Information Value Chain from source and creation, movement and transformation, enrichment, engagement, reporting and strategy.
Transformation
Performance
Employee Engagement
Business Optimisation
Customer Centricity
Compliance
Our Services
Data & Analytics
Unlock the power of your data by transforming your data into intelligent action.
Financial Planning & Analysis
Change the way your finance professionals work & increase the value finance brings to the organisation.
Robotic Process Automation
Enable your business with tools to create your own software robots and automate any business process.
Business Applications
Accelerate your business growth with next generation Business Applications.
Modern Workplace
Improve the productivity, collaboration & engagement of you employees & customers.
Customer Engagement
Give your customers a personalised journey using an Intelligent CRM Solution.
Latest Resources
Customer Experience: The Competitive Advantage for Business Today
BLOG | CUSTOMER ENGAGEMENT Customer Experience: The Competitive Advantage for Business Today23 June 2022 Estiaan van der Merwe, Principal Engagement Consultant at Decision Inc. South AfricaCompanies need to ensure greater customer experiences by powering end-to-end...
Decision Inc. Migrates a Multinational CRM Platform to the Cloud
CASE STUDY | CUSTOMER ENGAGEMENT (CRM) | CLOUD MIGRATION | CHNAGE MANAGEMENTDecision Inc. Migratesa Multinational CRM Platform to the Cloud Solution overviewInformation and Communications TechnologiesCustomer Relationship Management (CRM) migration to the cloudSouth...
Learn how to build an insurance automation pipeline
REPORT Learn how to build an Insurance Automation PipelineThe Everest Group identifies core business processes in P&C insurance value chain which are prime for automation across risk analysis, underwriting, policy servicing and claims processing. It applies a...