Engagement Manager

Job Type: Full Time
Job Location: South Africa

Who We Need – Engagement Manager

We are looking for a strong Engagement Manager to head up our Data Information and Analytics team within Decision Inc.. Good communication, managerial and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.


Who are we?

Decision Inc. is a global digital partner that assists businesses in reinventing themselves to realise their full potential.
We deliver agility, resilience, and intelligence to any enterprise. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses.

Our success is driven by our entrepreneurial culture, industry exposure, and the passion of our people. Spread across three cross-functional teams – Functional and Specialist Consulting, Development, and Engineering – in four global offices, our exceptional employees focus on delivering value to you seeing you realise your journey to success.

We leverage the following leading global technology brands and are experts in the implementation, support and execution of these technologies: Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights.

See more about our exciting fast-paced culture: Careers at Decision Inc.

What Will You Do as an Engagement Manager?

Key Responsibilities of the Engagement Manager:

  • Own key divisional client relationships and grow cross-divisional demand in assigned client base
  • Work with divisional leadership to deliver against divisional commercial goals
  • Work with the broader leadership team to ensure excellent in-client performance
  • Lead your consulting team – mentor, apprentice, manage performance, foster a culture of excellence
  • Assist with project delivery where necessary e.g. scoping, quoting, margins, client issue resolution

Who Do You Need to Be?

  • Relevant Degree
  • Minimum 5 years’ experience in management role
  • Experience within consulting service environment
  • Knowledge of Business Intelligence tools
  • Strong problem solving skills and good communication skills, both written and verbal
  • Ability to explain technical concepts to business people in a language they understand, and business requirements to technical people
  • Ability to successfully manage and strong relationships with a team and clients
  • UsersEffective planning and organizational skills
  • Passionate and ambitious to deliver on the company’s strategic plan

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