Decision Inc. enables our clients to improve performance, experience and engagement for their customers and employees by designing and developing business solutions, platforms, campaigns and insights for our customers utilising digital platforms. Better systems, information, accessibility and user experience drive profitability, customer satisfaction and speed-to-market for the business.
Enabling companies to be more productive improves profitability and frees up resource time. Decision Inc. combines industry knowledge, technical skills and a technologically agnostic approach to deliver business solutions that solve our client’s critical issues.
- Line of Business Systems: Systems developed specifically to cater for client needs in order to improve business process.
- Intranets & Websites: Communication, collaboration and employee engagement.
- Enterprise Content Management: Portals etc.
- Ready-to-implement solutions: Productised solutions that can be configured and deployed within a client environment in very little time.
- Bespoke Development: Solutions tailored to client’s specific needs.
Drive business performance by increasing your speed, flexibility and ability to respond anywhere, anytime. Application development should no longer be focused on the desktop environment, a mobile-first approach will ensure long term viability while increasing productivity for your workforce and customers.
Customer experience is the sum of all experiences which a client encounters when engaging with your brand, across all interaction points. These experiences encompass all channels, devices, products and services and define how effectively your business ultimately satisfies your customer’ needs.
We use an omni-channel approach to provide consistently exceptional customer experiences for your users:
- User Experience Design
- Web and Mobile Development
- Digital Commerce
- Digital Marketing
- Social Media Marketing
- Customer Analytics
- Marketing Analytics