Select Page

Business Planning & Continuity

Pandemic Preparedness Planning

  1. Home
  2. /
  3. COVID-19 Insights & Actions
  4. /
  5. Business Continuity Management

The Pillars and Benefits of Pandemic Preparedness Planning.


Pandemics aren’t your usual business disruption. Unfolding over the next couple of months, these events require an extra set of activities to reduce the impact on your business, staff and supply chain – keeping your business moving forward. 

Now is the time to plan. Read the benefits of pandemic preparedness planning:

Minimise the impact on staff

Minimise the impact on the organisational supply chain

Minimise the impact on service delivery

Minimise impact on the IT Infrastructure

Return to normality sooner

Responding to COVID-19


  • Create business continuity and crisis teams in affected areas.
  • Communicate awareness and monitoring to employees, key third parties and customers.
  • Consider implications of and tolerance levels for high absenteeism on critical processes.
  • Balance service delivery.


  • Ask functional leaders to reconsider 2020 forecasts.
  • Increase liquidity and financial backstop.
  • Implement employee awareness campaigns on personal hygiene.
  • Assess key third parties for resiliency in the face of high absenteeism.
  • Establish a plan for handling the backlog of work once you are back to “normal.”


  • Implementation disruptions of key strategies and priorities.
  • Reputational damage from misinformation about the organisation’s response to COVID-19.
  • Short-term over reactions by functional leaders.
  • Difficulties with working capital availability.


Crisis Management is Essential

  1.  Establish a pandemic preparedness framework.
  2.  Monitor the situation to determine a change in severity.
  3.  Review finance and treasury implications.
  4.  Extend your clean workplace/personal hygiene protocols.
  5.  Review HR policies and practices.
  6.  Establish a pandemic communications program.
  7.  Review impact on business operations.
  8.  Review IT actions and considerations.
  9.  Review pandemic plan to identify and remediate problem areas.
  10. After-action review.